Product FAQs

Perfectly Imperfect Healthsplan stands out for its curated selection of books, supplements, skincare products, videos, apparel and workout gear focused on allowing YOU to do what YOU want when YOU want. We prioritize quality, science and common sense to provide YOU with an extended active healthspan that still enables YOU to enjoy life in the real world. No guilt. No shame.

Explore our detailed product descriptions, which include information on skin types each product is suitable for. Additionally, take our Skin Analyzer to receive personalized recommendations for YOUR skin.

Review our detailed product descriptions and take our Supplement Quiz to find the Supplements just right for you.

No, for several reasons. The Perfectly Imperfect Healthsplan is science-based and focuses on your cellular health with a strong dose of common sense. YOU design YOUR Healthsplan based upon YOUR likes and dislikes. NO rigid rules. Fun, flexible and realistic so YOU want to stick with it. YOU can still splurge--only 70-80% compliance is probably necessary to reach your goals. YOUR Perfectly Imperfect Healthsplan translates science into smart, but simple, doable actions. The result: a new healthy lifestyle with NO more YO-YO cycles.

Refunds, Returns and Exchanges FAQs

Returns, Refunds & Exchanges Policy

Perfectly Imperfect Healthsplan, LLC (mypilife.com)

Our Commitment

We want you to love what you order. If something goes wrong, we’re here to make it right.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery at support@mypilife.com. Please include your order number and a photo of the issue. We will send a replacement or issue a full refund at no cost to you.

Apparel — Size or Fit Issues

We understand sizing can be tricky. If an apparel item doesn’t fit, you may return it unworn, unwashed, and in original packaging within 14 days of delivery for a full refund of the item price (excluding shipping). Return shipping costs are the customer’s responsibility.

To initiate a return, email us at support@mypilife.com with your order number. We’ll send you return instructions. Your refund will be issued once we confirm the item’s condition.

Supplements & Skincare

Due to health and safety regulations, we cannot accept returns on opened supplements or skincare products. If your item arrives sealed and unopened and you’ve changed your mind, you may return it within 14 days of delivery for a full refund of the item price (excluding shipping). Return shipping is the customer’s responsibility.

What We Cannot Accept

• Opened supplements or skincare products

• Apparel that has been worn, washed, or altered

• Items returned after 14 days of delivery

• Items without original packaging

How to Start a Return

Email support@mypilife.com with your order number and reason for return. We respond within 2 business days.

Refund Processing

Approved refunds are processed within 5–7 business days to your original payment method.

Questions? Contact us at support@mypilife.com

Perfectly Imperfect

Live well.

Be practical.

Do a little good along the way.

Perfectly Imperfect Healthsplan

Only you and your physician know your current condition and medications. You should consult your physician before, while using, or upon cessation of using any of the products, suggestions or advice in this site.

Perfectly Imperfect Healthsplan, Healthsplan, Platinum Pathways and mypilife.com are tradenames of Perfectly Imperfect Healthsplan, LLC.

Perfectly Imperfect Healthsplan, LLC.

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